Grievance and Accountability
Thematic of Key Performance Indicators
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Create an infographic design that details the grievance mechanisms of the Integrity and Anti-Corruption Commission.
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Create an infographic design that details the internal mechanisms of the grievance policies
The Objective of Each Indicator
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Enhance citizens’ understanding of the correct and effective process for submitting their appeals.
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Enhance employee’s understanding of the correct process for submitting their appeals internally.
Outcomes
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Provide clear and detailed information on how to submit appeals by creating an infographic that outlines the grievance appeal process, including procedures and steps, as well as how to utilize the available channels. Additionally, focus on publishing these infographics on social media to raise awareness about greivance.
- Provide clear and detailed information on how to submit appeals by creating an infographic that outlines the grievance appeal process, including procedures and steps, as well as how to utilize the available channels. Additionally, focus on publishing these infographics on the internal communication channels available among employees.